Refund Policy

We proudly stand behind the quality of Amaranth Vase and place our customer's satisfaction and happiness at the center of our business. Please refer to our lifetime warranty guidelines below and feel free to contact us if you have further questions!

Amaranth Vase 30-Day Refund and Return Policy

  1. Unopened products can be returned for a refund no later than 30 days after purchase.
  2. Customers must bear the cost of shipping returned products. 
  3. Shipping and handling cannot be refunded for returned goods.
  4. Refunds are not available if the product has been opened, damaged or used under any circumstance.
  5. Discount codes cannot be added to an order after a purchase has been made.

Amaranth Vase Warranty

  1. Product pieces that are delivered damaged will be covered by company free of charge. Photo evidence may be required.
  2. The Amaranth Vase requires a lubricant to twist properly. It is possible that the product will require additional lubricant in the future. We will not be able to ship additional lubricant and this issue is not covered under warranty. 

Cancellation

  1. Orders cannot be cancelled after 2 hours from placing the order
  2. Orders cannot be cancelled due to a customer missing a sale or promotion and will not be deemed refundable.

 

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